Prepared for NBC News & NBC Sports

The Community Layer for NBC.

Turn 286 million monthly viewers into registered, engaged community members. Commenting, live chat, Q&As, polls, and personalized notifications: built for news and sports at NBC scale.

More Return Visits·
More Page Views·
40×Time on Site·
Subscription Conversion·
90%+Moderation Automated·
800+Publisher Clients·
286MNBC Monthly Reach·
More Return Visits·
More Page Views·
40×Time on Site·
Subscription Conversion·
90%+Moderation Automated·
800+Publisher Clients·
286MNBC Monthly Reach·

Trusted by leading media organizations worldwide

Reuters BBC The Guardian Los Angeles Times The Globe and Mail Toronto Star Daily Mail Postmedia
The Platform

Six capabilities.
One community engine.

Conversations

Full-featured commenting with threaded replies, real-time updates, custom badging, and personalized feeds. Transforms passive NBC.com readers into active, invested contributors, driving natural registration moments at scale.

NBC News NBC News · Article commenting

Community Chat

Real-time, event-driven chat channels for NBC's highest-stakes moments: live NBA games, breaking news, elections, and award shows. Fans stay on NBC instead of going to Twitter.

NBC Sports NBC Sports · Game day chat

Live Q&A

Registration-gated sessions with journalists, athletes, and talent. Converts anonymous viewers into known subscribers with declared interests.

NBC Sports NBC Sports · Analyst AMAs

Polls & Starters

Low-friction interactions that surface first-party sentiment data and onboard new users into NBC's engagement journey with a single tap.

Personalized Notifications

AI-powered alerts on topics, authors, and live threads users follow. Drives 2× higher re-engagement and brings registered users back to NBC every day.

1st Party Data

Every comment, chat message, poll vote, and Q&A interaction is a declared interest signal — owned by NBC, not third parties. Surface audience propensity to subscribe, churn, or engage, and integrate directly with your CDPs, ad stack, and data infrastructure.

Behavioral signals
Topic interests & content affinities across every NBC property
Audience propensity
Predict who is likely to subscribe, churn, or re-engage
Platform integrations
Native connectors for CDPs, Google Ad Manager, DMPs, and data lakes
Compliance
CCPA & GDPR compliant by design — consent-first, privacy-safe
Use Case 01
NBC News
NBCNews.com

Article Commenting
on NBC News

Moderated, threaded conversations beneath every breaking news story keep readers engaged longer, generate registrations, and build a rich layer of first-party behavioral data. 90%+ of moderation is handled automatically.

Threaded replies AI moderation User badges Registration walls Custom guidelines
Request a walkthrough
Registrations driven
+40%
vs. pre-Viafoura baseline
NBC NEWS

Senate Passes Landmark Bipartisan Infrastructure Package in Late-Night Vote

The sweeping bill, backed by both parties, allocates $1.2 trillion toward roads, broadband, and clean energy. The largest federal infrastructure investment in decades.

WASHINGTON: In a rare display of bipartisan cooperation, the Senate passed the Infrastructure Investment and Jobs Act late Tuesday evening in an 89-11 vote, sending the historic legislation to the House after weeks of contentious negotiations.

The bill, championed by leaders from both sides of the aisle, represents the most significant federal investment in the nation's physical and digital infrastructure since the Eisenhower administration's Interstate Highway System...

Discussion
Viafoura commenting widget on NBC News
Use Case 02
NBC Sports
NBC Sports · NBA

Live Chat
During NBA Games

Real-time fan chat alongside live NBA game streams creates an electric second-screen experience. Fans react, predict, and celebrate together, dramatically increasing session duration and building the kind of community loyalty that brings them back game after game.

Real-time fan engagement Watch party mode Expert commentary Mobile-native High-volume moderation
Request a walkthrough
Live Now
NBC Sports
Live
NBA · Game Center Golden State Warriors vs. Los Angeles Clippers
GSW 89 84 LAC
Q4 · 2:18
NBC Sports NBA live chat
Use Case 03
NBC Sports
NBC Sports

Live Q&A with
Experts & Hosts

Registration-gated Q&A sessions with NBC Sports analysts, correspondents, and athletes give fans exclusive access they can't get anywhere else. Each session generates registrations, declared interests, and community identity, converting one-time event viewers into loyal, known subscribers.

Verified panelist badges Highlighted answers Registration gating Live updates Post-event archive
Request a walkthrough
Avg. session duration
3.2×
longer vs. non-Q&A pages
NBC Sports
Live Q&A

2025 NFL Season Preview: Ask Our Analysts Anything

Live Now  ·  Submit questions until 3:00 PM ET
NBC Sports Live Q&A
Business Impact

Engagement that moves
the metrics that matter.

Every feature in Viafoura's suite is purpose-built to drive the outcomes NBC's leadership cares about: registrations, subscriptions, first-party data, and lasting audience loyalty.

01

Drive Registration

Engagement features create natural, frictionless registration moments. Users sign up to comment on NBC News, join NBA game chats, and access exclusive Q&As, building NBC's logged-in, known audience from the ground up.

40%
More registered users
02

Convert to Subscription

Community members are 5× more likely to convert to paid Peacock subscribers. Gate premium engagement (exclusive analyst Q&As, ad-free live chat) to accelerate the path from viewer to subscriber.

Higher conversion rate
03

Build First-Party Data

Every interaction: a comment on a trade deadline story, a live chat reaction during a fourth-quarter comeback. Each one generates declared interest signals that power smarter targeting, better personalization, and advertiser-grade audience profiles.

Richer audience profiles
04

Increase Return Visits & Loyalty

Personalized notifications on followed topics, authors, and live threads bring registered users back repeatedly. Active community members visit 6× more often, transforming NBC's audience into a sustainable, recurring business asset.

More return visits
What Publishers Say

"Viafoura's engagement tools transformed how we think about audience development. Within twelve months, our registered user base grew by 52%. Community participants are now one of our top five sources of subscriber conversion."

MT
Michael Tremblay
VP Digital Audience, The Globe and Mail

"We made Viafoura's live chat the destination for fan conversation during Premier League matches. Engagement sessions doubled, and we're converting more chat participants to registered subscribers than any other on-site channel."

SA
Sarah Ashworth
Director of Digital Products, Daily Mail
Why Viafoura

Built for media.
Proven at scale.

800+
Global media brands
Viafoura powers community engagement for publishers across North America, Europe, and beyond: newsrooms, sports properties, and broadcast networks.
90%+
Moderation automated
AI-powered moderation trained on media-specific content keeps NBC's brand safe at scale, handling breaking news comment spikes without manual overhead.
4.6
G2 rating: #1 audience engagement platform
Consistently rated the industry's top platform by media professionals, with white-glove implementation support and flexible APIs that meet NBC's enterprise standards.
Ready when you are

Let's build
NBC's community.

We've prepared a custom demo tailored to NBC News and NBC Sports. Walk through live use cases, see the moderation tools, and meet the team behind the platform.